Subject: Re: NZ Post Case ID: 10951134 Track & Trace Number: 00894210379122641614
From: kapaccounts <[email-masked]>
To: NZ Post Customer Support <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Tomoyo Kawabe <[email-masked]>, Kaori Ishida <[email-masked]>
Date: Sun, 21 Apr 2024 15:53:21 -0700

Hi There,

This is noted.

Regards,

Manuel

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From: NZ Post Customer Support <[email-masked]>

Sent: 22 April 2024 09:58 AM

To: kapaccounts <[email-masked]>

Subject: RE: NZ Post Case ID: 10951134 Track & Trace Number: 00894210379122641614

CAUTION: This email was sent from outside your organization. Please refrain from opening links and attachments unless you know it's from a safe source.

注意 このメールは組織の外部から送信されました。 安全なソースからのものであることがわかっている場合を除き、リンクや添付ファイルを開くことはご遠慮ください。

Good morning Manuel,

This parcel has been scanned out for delivery with the driver and will be delivered to the customer today.

My apologies for the delay and inconvenience this has caused.

Kind Regards,

Sale

NZ Post Investigations Team

DDI: +649 610 6047

nzpost.co.nz

--------------- Original Message ---------------

From: NZ Post Customer Support [[email-masked]]

Sent: 27/03/2024 9:41 AM

To: [email-masked]

Subject: RE: NZ Post Case ID: 10951134 Track & Trace Number: 00894210379122641614

Good morning Manuel,

Apologies for the delay with this case.

Unfortunately, there have been no further scans for the tracking number provided.

We have conducted searches but were unable to locate the parcel.

If the receiver have not received this parcel, please provide the customer invoice as I will need to refer this case to our Claims team.

My apologies for the delay and inconvenience this has caused.

Kind Regards,

Sale

NZ Post Investigations Team

DDI: +649 610 6047

nzpost.co.nz

--------------- Original Message ---------------

From: NZ Post Customer Support [[email-masked]]

Sent: 19/03/2024 10:22 AM

To: [email-masked]

Subject: NZ Post Case ID: 10951134 Track & Trace Number: 00894210379122641614

Hi Manuel,

Please see below email, have also update email address on this case

Kind regards,

Vaine

Customer Care Representative

Customer Care Centre

--------------- Forwarded Message ---------------

From: NZ Post Customer Support [[email-masked]]

Sent: 18/03/2024 10:42 AM

To: [email-masked]

Subject: 00894210379122641614

Good morning Riz,

In regards to the inquiry lodged for the tracking number above.

I am liaising with our Depot teams to conduct searches for the parcel in question.

I will be in touch once I have an update.

My apologies for the inconvenience this has caused.

Kind Regards,

Sale

NZ Post Investigations Team

DDI: +649 610 6047

nzpost.co.nz