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[209.85.220.41]) by mx.google.com with SMTPS id p5-20020a170907910500b00a26a980d584sor1982444ejq.12.2024.01.03.00.31.01 for (Google Transport Security); Wed, 03 Jan 2024 00:31:01 -0800 (PST) Received: by 2002:adf:a415:0:b0:336:a0e2:1112 with SMTP id d21csp4638679wra; Wed, 3 Jan 2024 00:31:01 -0800 (PST) From: "Marcel Kibirisho" To: Mirasol Gilbuena , Toshi Kasunagi , CC: Philemon Mwawasi References: <0100018c54ec00e7-650c359c-e1d2-4fd0-9b9c-4835f38f8e4e-000000@email.amazonses.com> In-Reply-To: Subject: Re: RE: Mazda CX-5 KF2P-321826 Date: Wed, 3 Jan 2024 11:30:49 +0300 Message-ID: Content-Type: multipart/alternative; boundary="----=_NextPart_000_0530_01DA47D7.1C0E4950" X-Mailer: Microsoft Outlook 16.0 X-Google-Smtp-Source: AGHT+IHg62BGMonRsztuuLEMBbx59KPP9nPdkBHVyiInp5vYmSPCqNknxlpZtOYJfwxh9TzTFd/fER+OOsGiD096fWY= X-Received: by 2002:a17:906:a1c9:b0:a23:f50:aca3 with SMTP id bx9-20020a170906a1c900b00a230f50aca3mr7541707ejb.25.1704270661599; Wed, 03 Jan 2024 00:31:01 -0800 (PST) X-Received: by 2002:a17:906:5354:b0:a23:53b0:45aa with SMTP id j20-20020a170906535400b00a2353b045aamr7621438ejo.141.1704270660834; Wed, 03 Jan 2024 00:31:00 -0800 (PST) Authentication-Results: mx.google.com; dkim=pass header.i=@gmail.com header.s=20230601 header.b=jTap2sb8; spf=pass (google.com: domain of kibirisho.marcel@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=kibirisho.marcel@gmail.com; dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com Thread-Index: AQLh7mhpydlaqtCj4kc7X7TW4d0YXwJS1XGUAbRhR1YBsg/7WQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1704270661; x=1704875461; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to; bh=NWKvEQEJONQyn80H2H9EVPT5HDQmK5nFjS2XCQusXcs=; b=sHpblxXd5/GNa1CIJsM1kFn/g7gJqqy6dm9jk8PRa8F42It8PzH/qBL9cZHYi7x2j2 Rc5RY/PZS+dHge5VGQucxF1hcmaV8+ZlUWVOoklFWPItklUOLvV5Z44CPmBXNGs+hWIE No35cCDLGLlAGCvYdOPPgZdGE/U8r+iw4PgQ/rY546OS8WeaHIh+VCt9m/KSU5wzYSOp z1d6yzEukKKVK48ihdB2xAVDbrUMXDJ8bz+vH8YyTzxrUQyiKTIl/WiBDALMBBp9IFfn 4lnCKwDFe5lrXbT4G07rq9GBTR9XWukD280RGvmAws9UvhHwQXVlC4u0wYF2TUMNgpHG StXg== X-Gm-Message-State: AOJu0YwlMczaCMqAmBH2c1jobrhWl3BVGZuwLXN4BqeSRAnSG+cO1sbX +xpw6hsy9ccnR9QLRzVXQSTX0S3+Cks3503tj7Q9Cu16 MIME-Version: 1.0 ------=_NextPart_000_0530_01DA47D7.1C0E4950 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Youki/Toshi/Mirasol Please let me know of your feedback on this matter within the week. If I = do not hear from you I will be forced to consider alternative measures = including seeking legal action.=20 Thanks.=20 Regards Marcel=20 On Wed, Dec 20, 2023 at 6:52=E2=80=AFAM Marcel Kibirisho = > wrote: Hi Youki Any feedback on this? Regards Marcel On Sun, Dec 17, 2023 at 11:33=E2=80=AFAM Marcel Kibirisho = > wrote: Hi Youki I hope you are well. Please let me know of your feedback on this.=20 Regards Marcel On Sun, Dec 10, 2023 at 9:10=E2=80=AFPM > wrote: Hi Marcel, I will forward this to the management and lets see what we can do. Regards, = = Help us serve you better. Please click here = for your feedback. _____ =20 From: Marcel Kibirisho To: y.akimoto@ibcauto.com =20 Sent: Fri, 12/08/2023 04:41 PM Subject: RE: Mazda CX-5 KF2P-321826 CAUTION: This email was sent from outside your organization. Please = refrain from opening links and attachments unless you know it's from a = safe source. =E6=B3=A8=E6=84=8F = =E3=81=93=E3=81=AE=E3=83=A1=E3=83=BC=E3=83=AB=E3=81=AF=E7=B5=84=E7=B9=94=E3= =81=AE=E5=A4=96=E9=83=A8=E3=81=8B=E3=82=89=E9=80=81=E4=BF=A1=E3=81=95=E3=82= =8C=E3=81=BE=E3=81=97=E3=81=9F=E3=80=82 = =E5=AE=89=E5=85=A8=E3=81=AA=E3=82=BD=E3=83=BC=E3=82=B9=E3=81=8B=E3=82=89=E3= =81=AE=E3=82=82=E3=81=AE=E3=81=A7=E3=81=82=E3=82=8B=E3=81=93=E3=81=A8=E3=81= =8C=E3=82=8F=E3=81=8B=E3=81=A3=E3=81=A6=E3=81=84=E3=82=8B=E5=A0=B4=E5=90=88= =E3=82=92=E9=99=A4=E3=81=8D=E3=80=81=E3=83=AA=E3=83=B3=E3=82=AF=E3=82=84=E6= =B7=BB=E4=BB=98=E3=83=95=E3=82=A1=E3=82=A4=E3=83=AB=E3=82=92=E9=96=8B=E3=81= =8F=E3=81=93=E3=81=A8=E3=81=AF=E3=81=94=E9=81=A0=E6=85=AE=E3=81=8F=E3=81=A0= =E3=81=95=E3=81=84=E3=80=82 =20 Hi Youki Here is the report from the mechanic. Regards Marcel On Thu, Nov 30, 2023 at 7:40=E2=80=AFAM > wrote: Hi Marcel, Sorry to hear about the leak.=20 We bought this from auction and when it reached our yard we thoroughly = checked the condition if it matches the condition that is written on the = auction sheet and the vehicle. No issues found and it passed the Kenya = roadworthiness inspection. This cat was perfectly fine when we ship it. Can you provide the full report from your mechanic? Regards, = = Help us serve you better. Please = click here for your feedback. _____ =20 From: Marcel Kibirisho To: MGilbuena@ibcauto.com = ,tkasunagi@ibcauto.com = ,yakimoto@ibcauto.com = ,y.akimoto@ibcauto.com =20 Sent: Wed, 11/29/2023 01:02 AM Subject: Mazda CX-5 KF2P-321826 CAUTION: This email was sent from outside your organization. Please = refrain from opening links and attachments unless you know it's from a = safe source. =E6=B3=A8=E6=84=8F = =E3=81=93=E3=81=AE=E3=83=A1=E3=83=BC=E3=83=AB=E3=81=AF=E7=B5=84=E7=B9=94=E3= =81=AE=E5=A4=96=E9=83=A8=E3=81=8B=E3=82=89=E9=80=81=E4=BF=A1=E3=81=95=E3=82= =8C=E3=81=BE=E3=81=97=E3=81=9F=E3=80=82 = =E5=AE=89=E5=85=A8=E3=81=AA=E3=82=BD=E3=83=BC=E3=82=B9=E3=81=8B=E3=82=89=E3= =81=AE=E3=82=82=E3=81=AE=E3=81=A7=E3=81=82=E3=82=8B=E3=81=93=E3=81=A8=E3=81= =8C=E3=82=8F=E3=81=8B=E3=81=A3=E3=81=A6=E3=81=84=E3=82=8B=E5=A0=B4=E5=90=88= =E3=82=92=E9=99=A4=E3=81=8D=E3=80=81=E3=83=AA=E3=83=B3=E3=82=AF=E3=82=84=E6= =B7=BB=E4=BB=98=E3=83=95=E3=82=A1=E3=82=A4=E3=83=AB=E3=82=92=E9=96=8B=E3=81= =8F=E3=81=93=E3=81=A8=E3=81=AF=E3=81=94=E9=81=A0=E6=85=AE=E3=81=8F=E3=81=A0= =E3=81=95=E3=81=84=E3=80=82 =20 Hi=20 I recently bought the above-named vehicle from the Auction with IBC = Japan=E2=80=99s assistance. It has been having oil leaks. The first leak = was identified as coming from the oil pan which I have had to reseal to = prevent further leakage.=20 However, there are still additional leaks which the mechanic states = could be coming from the seals between the engine block and the aluminum = block that houses the oil pump. I am a little concerned about the extent = of these leaks given that the vehicle was given an auction grade of 5A.=20 Is there any assistance you can provide me on this matter? Attached are = the photos of the leaks. Regards Marcel Mwamburi=20 =20 =20 =20 ------=_NextPart_000_0530_01DA47D7.1C0E4950 Content-Type: text/html; boundary="00000000000057189a060e066fcc"; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Youki/Toshi/Mirasol

Please let me know of your feedback on this matter within th= e week. If I do not hear from you I will be forced to consider alternative = measures including seeking legal action. 

<= /div>
Thanks. 

Regards
Marcel 

On Wed, Dec 20= , 2023 at 6:52=E2=80=AFAM Marcel Kibirisho <kibirisho.marcel@gmail.com> wrote:
Hi Youki
=
Any feedback on this?
Regards
Marcel


On Sun, Dec 17, 2023 at 11:33= =E2=80=AFAM Marcel Kibirisho <kibirisho.marcel@gmail.com> wrote:
Hi Youki

I hope you are well. Please let me know of = your feedback on this. 

Regards
Marcel

On Sun, Dec 10, 2023 at 9:10= =E2=80=AFPM <= y.akimoto@ibcauto.com> wrote:
Hi Marcel,

I will forward this to the managem= ent and lets see what we can do.

Regards,

 

Help us serve you better. Please click here for your feedback.
From: M= arcel Kibirisho
To: y.akimoto@ibcauto.com
Sent: Fri, 12/08/2023 04= :41 PM
Subject: RE: Mazda CX-5 KF2P-321826

CAUTION: This email was= sent from outside your organization. Please refrain from opening links and= attachments unless you know it's from a safe source.
=E6=B3=A8=E6=84=8F =E3= =81=93=E3=81=AE=E3=83=A1=E3=83=BC=E3=83=AB=E3=81=AF=E7=B5=84=E7=B9=94=E3=81= =AE=E5=A4=96=E9=83=A8=E3=81=8B=E3=82=89=E9=80=81=E4=BF=A1=E3=81=95=E3=82=8C= =E3=81=BE=E3=81=97=E3=81=9F=E3=80=82 =E5=AE=89=E5=85=A8=E3=81=AA=E3=82=BD= =E3=83=BC=E3=82=B9=E3=81=8B=E3=82=89=E3=81=AE=E3=82=82=E3=81=AE=E3=81=A7=E3= =81=82=E3=82=8B=E3=81=93=E3=81=A8=E3=81=8C=E3=82=8F=E3=81=8B=E3=81=A3=E3=81= =A6=E3=81=84=E3=82=8B=E5=A0=B4=E5=90=88=E3=82=92=E9=99=A4=E3=81=8D=E3=80=81= =E3=83=AA=E3=83=B3=E3=82=AF=E3=82=84=E6=B7=BB=E4=BB=98=E3=83=95=E3=82=A1=E3= =82=A4=E3=83=AB=E3=82=92=E9=96=8B=E3=81=8F=E3=81=93=E3=81=A8=E3=81=AF=E3=81= =94=E9=81=A0=E6=85=AE=E3=81=8F=E3=81=A0=E3=81=95=E3=81=84=E3=80=82

 

Hi Youki

Here is the report from the mechanic.

Regards
Marcel

On Thu, Nov 30, 2023 at 7:40=E2=80=AF= AM <y.akimoto= @ibcauto.com> wrote:
Hi Marcel,

Sorry to hear about the leak. 
We bought this from auction and when it reached our yard we thoroughly= checked the condition if it matches the condition that is written on the a= uction sheet and the vehicle. No issues found and it passed the Kenya roadw= orthiness inspection. This cat was perfectly fine when we ship it.
Can you provide the full report from your mechanic?

Regards,

 

Help us ser= ve you better. Please click here for your feedback.
From: Marcel Kibirisho
To: MGilb= uena@ibcauto.com,tkasunagi@ibcauto.com,yakimoto@ibcauto.com,y.akimoto@ibcauto.com
Sent: Wed, 11/29/2023 01:02 AM
Subject: Mazda CX-5 KF2P-321826

CAUTION: This email was= sent from outside your organization. Please refrain from opening links and= attachments unless you know it's from a safe source.
=E6=B3=A8=E6=84=8F =E3= =81=93=E3=81=AE=E3=83=A1=E3=83=BC=E3=83=AB=E3=81=AF=E7=B5=84=E7=B9=94=E3=81= =AE=E5=A4=96=E9=83=A8=E3=81=8B=E3=82=89=E9=80=81=E4=BF=A1=E3=81=95=E3=82=8C= =E3=81=BE=E3=81=97=E3=81=9F=E3=80=82 =E5=AE=89=E5=85=A8=E3=81=AA=E3=82=BD= =E3=83=BC=E3=82=B9=E3=81=8B=E3=82=89=E3=81=AE=E3=82=82=E3=81=AE=E3=81=A7=E3= =81=82=E3=82=8B=E3=81=93=E3=81=A8=E3=81=8C=E3=82=8F=E3=81=8B=E3=81=A3=E3=81= =A6=E3=81=84=E3=82=8B=E5=A0=B4=E5=90=88=E3=82=92=E9=99=A4=E3=81=8D=E3=80=81= =E3=83=AA=E3=83=B3=E3=82=AF=E3=82=84=E6=B7=BB=E4=BB=98=E3=83=95=E3=82=A1=E3= =82=A4=E3=83=AB=E3=82=92=E9=96=8B=E3=81=8F=E3=81=93=E3=81=A8=E3=81=AF=E3=81= =94=E9=81=A0=E6=85=AE=E3=81=8F=E3=81=A0=E3=81=95=E3=81=84=E3=80=82

 

Hi

I recently bought the above-named vehicle from the Auctio= n with IBC Japan=E2=80=99s assistance. It has been having oil leaks. The fi= rst leak was identified as coming from the oil pan which I have had to rese= al to prevent further leakage. 

However, there are still additional leaks which the mecha= nic states could be coming from the seals between the engine block and the = aluminum block that houses the oil pump. I am a little concerned about the = extent of these leaks given that the vehicle was given an auction grade of 5A. 

Is there any assistance you can provide me on this m= atter? Attached are the photos of the leaks.

Regards
Marcel Mwamburi
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