HI Kaito,

Please discuss with Tom how we refund the spare key cost.

send money or refund to customers account for future purchase.

Thank you.

Best Regards,

************************************************

辻　寛子(Hiroko Tsuji)

IBC Japan Ltd.

TEL 075-622-5090 FAX 075-622-5098

htsuji@ibcjapan.co.jp

*************************************************

差出人: Hiroko Tsuji
送信日時: 2019年7月25日 9:38:53
宛先: IBC Techadmin; Sai Yukino; Hideo Tanihara
CC: Mayumi Yagi; Mikako Eto; Hitomi Shida; Sachiyo Sugimura
件名: RE: RE: NT31-034089 Spare key

Hi Kaito,

This unit key.....Please ask customer to make it at local.

IBC will shoulder the cost.

The key which sent to icomm, still takes time...

Sorry to take time to confirm this.

Best Regards,

************************************************

辻　寛子(Hiroko Tsuji)

IBC Japan Ltd.

TEL 075-622-5090 FAX 075-622-5098

htsuji@ibcjapan.co.jp

*************************************************

差出人: IBC Techadmin
送信日時: 2019年7月16日 16:30
宛先: Hiroko Tsuji; Sai Yukino; Hideo Tanihara
CC: Mayumi Yagi; Mikako Eto; Hitomi Shida; Sachiyo Sugimura
件名: RE: RE: NT31-034089 Spare key

This is noted.

Best Regards,

Kaito Kotaka

Help us serve you better. Please click here for your feedback.

From: Hiroko Tsuji
To: IBCTechadmin@ibcjapan.net,SYukino@ibcjapan.net,HTanihara@ibcjapan.net
Cc: MYagi@ibcjapan.net,MEto@ibcjapan.net,HShida@ibcjapan.net,SSugimura@ibcjapan.net
Sent: Tue, 07/16/2019 04:19 PM
Subject: RE: NT31-034089 Spare key

Kaito, all

please hold any action during this week. I'm checking with Jojo. (By Tanihara san)

Best Regards,

************************************************

????(Hiroko Tsuji)

IBC Japan Ltd.

TEL 075-622-5090 FAX 075-622-5098

htsuji@ibcjapan.co.jp

*************************************************

???: Hiroko Tsuji
????: 2019?7?16? 15:01
??: IBC Techadmin; Sai Yukino; Hideo Tanihara
CC: Mayumi Yagi; Mikako Eto; Hitomi Shida; Sachiyo Sugimura
??: RE: NT31-034089 Spare key

Checking with Tanihara san

Best Regards,

************************************************

????(Hiroko Tsuji)

IBC Japan Ltd.

TEL 075-622-5090 FAX 075-622-5098

htsuji@ibcjapan.co.jp

*************************************************

???: Hiroko Tsuji
????: 2019?7?16? 14:46
??: IBC Techadmin; Sai Yukino
CC: Mayumi Yagi; Mikako Eto; Hitomi Shida
??: RE: NT31-034089 Spare key

Hi Kaito,

This one also send to Icomm,,,

Best Regards,

************************************************

????(Hiroko Tsuji)

IBC Japan Ltd.

TEL 075-622-5090 FAX 075-622-5098

htsuji@ibcjapan.co.jp

*************************************************

???: IBC Techadmin
????: 2019?7?16? 11:15
??: Sai Yukino; Hiroko Tsuji
CC: Mayumi Yagi
??: RE: NT31-034089 Spare key

Hi Hiroko,

Per checking spare key was sent together with the docs. Can you please advise where's the spare key for this shipped unit? thanks.

Best Regards,

Kaito Kotaka

Help us serve you better. Please click here for your feedback.

From: Sai Yukino
To: IBCTechadmin@ibcjapan.net,MYagi@ibcjapan.net
Sent: Tue, 07/16/2019 01:10 AM
Subject: NT31-034089 Spare key

Hello,

Can you please double check where's the spare key for these unit. Thanks.

RE: Final payment: 2008 Nissan Xtrail Chassis NT31-034089
E A.Edokwe & Sons(NIG) Ltd <shekubangura2009@gmail.com>
To: s.yukino@ibcjapan.co.jp
Attended By: Unattended

Dear Sai,

I am not happy right now....i just got the DHL and the spare keys was not included in the package,,whats going on? the car has spare keys.

Alex

Regards,

Sai

Account Manager

IBC Japan Ltd.

syukino@ibcjapan.co.jp